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Privacy Policy

At Bentley Transport Limited (BTL), we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data. By using our website and services, you consent to the collection and use of your personal information as described in this policy.


Personal Information Collection
We only collect personal information that you provide voluntarily. We store your data on a secure reservations database and use it to deliver the services or products you purchase. If you contact us, we may keep a record of that correspondence and occasionally ask for feedback through surveys. We aim to include a link to our Privacy Policy on pages where we collect personal information.

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Information Sharing
We do not share or sell any personal information with third-party services. Only the agencies delivering our services or products are allowed to use your data for that purpose. We will never disclose any personal information to other parties without your permission or as required by law.


Personal Information Management
You have the right to request us to alter, update, or delete any personal information we have collected from you. Please let us know if you spot any errors or required modifications. You can contact us for these requests using the contact details on our website.


Personal Information Security
We take measures to ensure the confidentiality and security of any personal information you share with us. However, as data transmitted over the internet is not entirely secure, we cannot guarantee a 100% secure transmission. Once we receive your data, we employ our best efforts to keep it secure.


Our CCTV Policy for Enhanced Passenger Safety
At Bentley Transport Limited (BTL), we prioritize the safety and security of our passengers and employees. Our Closed-Circuit Television (CCTV) systems serve as another layer of security to deter anti-social behavior and ensure public safety.


Purpose of CCTV Use
Our CCTV systems capture audio and video footage to address safety concerns, such as anti-social behavior, vandalism, and theft. By monitoring key areas both inside and outside our buses, we aim to maintain a secure environment for our passengers and staff.


Authorized Access to CCTV Footage
Access to CCTV footage is strictly limited to authorized personnel who require it for their duties. Any release of footage to external parties will strictly adhere to legal and regulatory requirements. The collected footage will only be used for the purposes for which it was collected and in compliance with applicable privacy laws.


Protecting Data and Privacy

Robust measures are in place to ensure the security of CCTV footage. Strict protocols protect against unauthorized access, loss, or disclosure. We handle all data in accordance with applicable data protection laws.


Informing Passengers
Visible signage will be prominently displayed on our buses, indicating the use of CCTV cameras. These signs inform passengers that CCTV systems are in operation and state the purpose of their use.


At Bentley Transport Limited (BTL), we strive to enhance passenger safety, foster a secure environment, and respect individual privacy. If you have any questions or concerns regarding our CCTV policy, please contact us. Thank you for your cooperation.

Bentley Transport Limited (BTL)

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